Lead, inspire and take the next step towards becoming aGeneral Manager
At St Austell Brewery, we’re brewing great experiences forgenerations to come. As the South West’s leading brewing, hospitality anddrinks wholesale business, we’re proud of our 175-year heritage, award-winningpubs and commitment to developing great people.
We’re looking for an ambitious Deputy General Manager tojoin our team and play a key role in delivering exceptional guest experiences,building high-performing teams and driving commercial success. This is an exciting opportunity for anexperienced hospitality manager who is ready to take the next step towards aGeneral Manager position.
About the role
Working closely with the General Manager, you’ll help leadthe day-to-day operation of the business, creating a positive and engagingculture for both guests and colleagues. You’ll support the delivery of sales,profit and service targets while ensuring the highest standards of foodquality, guest experience, compliance and team engagement.
When the General Manager is away, you’ll confidently takethe lead, motivating your team to deliver outstanding hospitality and ensuringthe business continues to perform at its best.
Key responsibilities
- Support the General Manager in the successfuloperation of the business.
- Lead, coach and develop a passionate team todeliver exceptional guest experiences.
- Drive sales, profitability and operationalperformance.
- Develop future talent through coaching, trainingand succession planning.
- Ensure consistently high standards across front andback of house.
- Champion health, safety and compliance across thebusiness.
- Manage guest feedback and continually improveservice standards.
- Build an inclusive, people-focused culture alignedto St Austell Brewery values.
About you
You’ll be an experienced hospitality leader with a passionfor developing people and delivering memorable guest experiences.
We’re looking for someone who has:
- Previous senior hospitality management experience.
- At least two years’ experience as an AssistantManager within a large turnover hospitality business.
- Strong commercial awareness and understanding ofbusiness performance.
- Excellent communication and leadership skills.
- Experience coaching and developing teams.
- A hands-on approach and the ability to thrive in afast-paced environment.
- A desire to progress towards a future GeneralManager role.
Why join St Austell Brewery?
Joining St Austell Brewery means becoming part of anindependent, family-owned business where people are at the heart of everythingwe do. With opportunities across our pubs, breweries and support teams, we’recommitted to helping our colleagues build rewarding careers.
Our benefits include
- Company bonus scheme
- 30% discount on food & drink within our managed pubs
- 30% off in our Visitors Centre shop including brands like Yeti, St. Eval, Atlantic blankets
- 50% discount on accommodation within the managed estate
- Fantastic training & career development opportunities
- Pension Scheme – 4% Employee and Employer or increase to 5%
- Cycle to work scheme
- Westfield Health cash plan – Claim money back for Dental, Eye Care, Physio etc.
- Westfield Rewards – Shopping rewards
- Have a voice in shaping our workplace through employee-led forums and working groups, influencing policies, and initiatives
- Access to Thrive, our learning platform packed with training, resources and development opportunities,
- Clear career pathways designed to help you grow
Additional Info:
St Austell Brewery is an Equal Opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
#J-18808-Ljbffr…