Service Engineer

Due to a growing customer base an opportunity for an experienced multi skilled service engineer is available with my client who is a leading food process machinery manufacturer in the UK and sell their machinery internationally.

Service Engineer role:

The successful Service Engineer will report to the Engineering Manager and be responsible for

• Performing site visits for the purpose of installation, commissioning, training, upgrades, breakdowns, fault finding etc.
• Writing, debugging & commissioning of software onsite for the purpose of production line integrations
• Providing remote software diagnostics and support for machine breakdowns, upgrades and installations
• Providing telephone and/or email support for machine breakdowns
• Inputting service/spares/installation enquiries into the support log and assisting with keeping this updated
• Liaising with the Spares/Service Administrator to ensure the support log is kept up to date with customer status
• Provide technical support to customers as and when required by email, phone etc.
• Liaising with the Spares Team so quotes can be produced for customers for parts and/or support
• Complete in-house documentation as part of my clients commitment to quality such as test plans, validation documents etc.
• Effectively liaise with in-house personnel as required to resolve build and design issues

Service Engineer requirement:

• Educated to a relevant Electrical / Electronic / Control Engineering qualification
• Knowledge of 3 phase installations
• Allen Bradley and Siemens PLC experience (beneficial)
• Proven field service experience of electrical / mechanical machinery
• Hold a valid passport
• Happy to travel UK and abroad
• Be workshop based when not out in the field

Service Engineer package:

• Salary base of up to £45k + OTE
• Overtime when travelling to customer sites
• Travel allowances paid
• Pension
• Hire car supplied when travelling to customer sites.
• Half days on Friday’s

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