Office Administrator

Job Title: Office & Client Services Administrator

Location: Cheltenham

Salary: £30,000 + Bonus

Service Care are delighted to be working with a returning client of ours who are looking for an Office and Client Services Administrator to join their friendly established team. You will be working for a rapidly growing firm and be responsible for the day-to-day running of the business, providing support for client services and general office management.

This is a great opportunity for someone who takes pride in their work and looking for a busy, varied role.

What you will be doing

• Responsible for the day-to day running of the office
• Monitoring and processing supplier invoices and maintaining records.
• Supporting advisers with client review activity, appointment booking and client communications.
• Coordinating client engagement initiatives including review requests, birthday cards and client gifts as and when required.
• Managing incoming telephone enquiries and directing calls appropriately.
• Monitoring shared business inboxes and responding to enquiries.
• Producing and updating internal management reports and spreadsheets.
• General administration such as ordering of office suppliers and services, including stationery, office supplies and maintenance providers.
• Maintaining office stock levels and ensuring facilities remain presentable and well organised.
• Processing incoming and outgoing post.
• Welcoming clients and visitors to the office and providing refreshments when required.

What you will have

• Previous administration experience
• Strong verbal and written communication skills
• Strong attention to detail and organisational skills
• Strong working knowledge of Microsoft packages including Outlook, Word and Excel
• Ability to multitask

In return you will receive

• Base Salary of £30,000
• Bonus Scheme
• 25 days holiday + bank holidays
• Early finish on a Friday (12.30pm!)
• Life Insurance
• Income protection
• Private Medical insurance

*please note – sponsorship is not available for this role*

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