Resident Engagement & Service Improvement Officer

Hightown Housing Association is seeking a Resident Involvement Officer in Hemel Hempstead. You will lead customer engagement, run panels and focus groups, and drive service improvements while ensuring residents increasingly influence decisions.

A driving licence and willingness to travel are advantageous. The role is a fixed term contract until 9 August 2027, 35 hours per week, hybrid working, and a competitive salary of £41,349 per annum.

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