Data Analyst and IT Support

Company: DoctorPA Secure LTD
Apply for the Data Analyst and IT Support
Location: Maidstone
Job Description:

The Data Performance Analyst will provide data analysis, performance monitoring, and reporting support for operations at Manston STHF. The role involves collecting, interpreting, and presenting data to inform decision-making, drive operational efficiency, and support the organisations continuous improvement agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery.,

  • Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities
  • Produce accurate reports, dashboards, and visualisations to support management decision-making
  • Track KPIs against organisational targets (including Home Office, efficiency, and quality standards), flagging deviations and recommending corrective action
  • Ensure data integrity and compliance with GDPR, Caldicott principles, and internal governance policy
  • Support audits, inspections, and performance reviews with accurate documentation
  • Act as the main point of contact for performance data queries, translating insights for technical and non-technical stakeholders
  • Provide first-line IT support system training, troubleshooting, and escalation and maintain IT asset registers and security incident reporting
  • Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE

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Posted: October 12th, 2026