Resident Experience Liaison Officer

Coleman James is seeking a Resident Liaison Officer to act as the primary contact between residents, clients, contractors and site teams during planned works. You will ensure residents are informed, supported and engaged throughout the process, delivering excellent customer service.

Based in Birmingham, this permanent, on-site role requires strong communication, organisational and GDPR-compliant record-keeping skills, with a focus on maintaining positive resident journeys before, during and

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