Housing Management Assistant
LOCATION: Canterbury
SALARY: £13.85 + holiday pay (£15.52)
DURATION: Temp until end December, possibility for extension
HOURS: 37.5 hours per week
About the Role
We are looking for a positive, motivated and people-focused Housing Management Assistant to join our Canterbury team on a temporary basis. You ll help ensure our supported accommodation is safe, well-maintained and welcoming, working closely with Homeless & Prevention Coaches and external partners to support vulnerable people.
Key Responsibilities
- Carry out regular property, health & safety and compliance checks.
- Support residents with practical housing management.
- Report and follow up repairs, damage and maintenance issues.
- Ensure rooms and communal areas are clean, safe and ready for residents.
- Manage tenancy and licence agreements and explain residents responsibilities.
- Recognise and report safeguarding concerns appropriately.
- Liaise with landlords, Housing Associations, Local Authorities and other agencies.
- Maintain accurate housing, financial and administrative records.
- Build positive relationships with residents, colleagues and the local community.
About You
We re looking for someone who is:
- People-focused, positive and enthusiastic.
- Organised and able to manage competing priorities.
- A confident communicator and team player.
- Adaptable, proactive and able to solve problems.
- Comfortable working independently and handling challenging situations calmly.
- Committed to safeguarding, equality and delivering a high-quality service.
- IT literate and able to maintain accurate records.
Essential: Full driving licence and access to your own vehicle, plus experience of working with different agencies/professionals and some knowledge or experience of housing management, health & safety or housing law.
Experience supporting homeless or vulnerable people is desirable but not essential.
If you re passionate about helping people and creating safe, welcoming homes, we d love to hear from you.
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