Venue Operations Director – Growth & Experience

Black Country Sales and Lettings is seeking an experienced General Manager to lead a busy, multi-attraction indoor leisure venue in Dudley. This role is hands-on, accountable for people, operations, customer experience and commercial performance, with close collaboration to the CEO and leadership team.

You will drive weekly performance, oversee payroll and staffing, and deliver strong operational standards across attractions and F&B, especially during weekends and peak periods.

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