Senior Event Operations Manager Job, London
Our client, one of London’s biggest and most successful catering businesses, is currently searching for a great Event Manager to join their growing events team. This is a hands-on, client-facing role working closely with the Sales and Events teams.
We need a Senior Event Operations Manager who takes ownership of events and leads both front-of-house and back-of-house teams, making sure every event runs smoothly, meets client expectations and follows venue and safety rules.
You might be an experienced event operator ready to step up, or a manager ready for a new challenge. You’ll lead on bigger, more complex events and help develop junior managers.
Key duties include:
Planning, organising and delivering all operational aspects of events in collaboration with the Sales and Events teams
Leading FOH and BOH teams on event days, ensuring consistently high service standards
Producing and communicating clear, accurate event notes, service plans and timings
Managing service flow during events, including sending and receiving during dinners
Preparing and overseeing RAMS and H&S documentation
Liaising with venues, suppliers and clients, acting as a key point of contact
Ordering and managing hired equipment and beverages, supporting cost control and profitability
Attending site visits and tastings to identify operational requirements
Supporting staffing recruitment, training and onboarding
Mentoring junior managers, assisting with manager allocations, and contributing to wider operational and efficiency projects
The ideal candidate will be highly organised, detail-driven and an excellent communicator, comfortable working directly with clients and venues at a senior level. You will be confident leading teams and managing live events under pressure, and passionate about hospitality and delivering exceptional guest experiences.
Hours & Overtime: Event days require on-site presence, with overtime paid on top of salary.
Why join us?
Competitive salary up to £45,000 DOE plus overtime
Opportunity to work on exciting, high-profile events
Career development opportunities across the wider group, including major contracts
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