Social Care Advisor | Flexible Working & Impactful Support

Leicestershire County Council is seeking a Social Care Advisor to be the first contact for internal and external queries, guiding and supporting customers in a fast-paced environment. You will handle a variety of emotive adult social care enquiries via calls and emails and manage cases through to resolution, with signposting or referrals as needed.

The role requires strong customer service, excellent communication, and risk awareness, with training and on‑the‑job support provided.

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