Guest Experience Leader – Front Office

The Celtic Collection in Newport, United Kingdom, is seeking an energetic Front of House leader to uphold department standards across shifts. You will oversee guest service from arrival through departure, and ensure training aligns with resort standards and current business needs.

You will manage and motivate a team, handle day-to-day operational challenges, and contribute to a five-star guest experience. Opera knowledge is beneficial but not essential, and a hands-on approach is encouraged.

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