B2B Customer Service & Order Specialist

JDE Peet’s in Maidenhead is seeking a Customer Service specialist to be the first point of contact for our B2B customers (grocers, convenience and wholesale). You will provide the complete order process and service facility and ensure that orders and deliveries are resolved promptly to maintain the highest level of customer satisfaction.

Key responsibilities include timely order processing, handling enquiries, shortages, returns and documentation, plus data maintenance and regular updates with

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