Customer Feedback & Process Administrator

Company: Cambridgeshire County Council
Apply for the Customer Feedback & Process Administrator
Location: Huntingdon
Job Description:

Cambridgeshire County Council is seeking a detail-focused Business Officer to support administration of customer complaints and feedback across Children, Education and Families. The role emphasises accurate data handling, process adherence, and timely acknowledgements to help deliver excellent customer service.

Working with Complaints Officers and Service Managers, you will manage correspondence, maintain records in the feedback system, and help develop guidance while supporting wider

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Posted: October 9th, 2026