Senior Commercial Manager

Overview

In this role you will set and execute the commercial strategy for high-value strategic accounts and new partner acquisition within the Attractions portfolio. You will lead a high-performing team and collaborate closely with the wider Attractions team and external partners. You will drive data-driven decisions, ensure compliant operating models, and represent Booking.com in partner visits and industry events to strengthen regional tourism relationships. This is an opportunity to shape partnerships at scale, drive portfolio performance, and contribute to Booking.com’s mission of making it easier for everyone to experience the world.

Pay / Benefits

• Annual paid time off and generous parental, grandparent, bereavement, and care leave
• Hybrid working with flexible arrangements; up to 20 days abroad per year
• Industry-leading product discounts up to 1400 per year plus Genius Level 3 status and wallet credit
• Inclusive culture with diverse nationalities and backgrounds
• Pre-employment screening where applicable
• Total Rewards philosophy beyond base compensation

Responsibilities

• Develop a data-driven commercial strategy for strategic accounts and new partner acquisition
• Lead, coach, and develop a high-performing commercial team
• Ensure compliant, ethical operating models across internal and external processes
• Oversee commercial trading reporting and drive actions to improve portfolio performance
• Represent Booking.com in partner engagements, quarterly business reviews, and industry events
• Collaborate with Product, Tech, Marketing, Finance, Ops, and Insights to meet OKRs

Key requirements

• 8+ years in Account Management or New Business roles
• 5+ years in a managerial role leading account management or business development teams
• Strong background in Attractions & Experiences preferred
• Exceptional stakeholder management and commercial negotiation skills
• Strong commercial acumen and analytical capability to derive strategic insights from data
• Solution‑oriented, self-directed leader with high‑performance focus
• AI-first mindset with experience using AI to drive efficiencies in commercial operations
• Experience in setting pricing strategies and driving tactical improvements
• Experience owning and rolling out CRM tools
• Professional fluency in English

• stakeholder management
• cross-functional collaboration
• leadership and coaching
• AI-driven decision making
• pricing strategy
• CRM tools

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