Service Design & Readiness Specialist

Arm is building a modern Service Management capability that blends ITIL 4, SRE, automation and governance to enable fast, reliable delivery. This role translates business and technical requirements into practical, end‑to‑end service designs, creating the models, documentation and readiness evidence needed to ensure services are supportable, resilient, secure and ready to operate from day one.

Working across product, engineering, architecture, security, operations and suppliers, the role

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