FOH Position – General Manager

PURPOSE: the GM “RUNS THE BUSINESS”. To Look after the BUSINESS MODEL and to

deliver the RETURN OF INVESTMENT inline with the business model.

• STRATEGICALLY – Weekly rota scheduling must be done from the top
• FOOD FIRST CONCEPT – Assist and liaise with Kitchen/Head Chef on Food quality oversight and menu
• improvement and development
• KAIZEN – To grow the business through constant improvements, especially in the areas of capacity
• efficiency, service quality, average stay vs the rate of turns and the average check optimisation
• FOOD & BEVERAGE – Effective inventory management for supply-side efficiency and cost for sales
• oversight
• PEOPLE – to find, to hire, to train, to grow
• DATA – Operational and financial reporting, with full P&L competence
• CONSTANT IMPROVEMENTS – The Doctrine of Marginal Gains must be implemented in order to allow the
• operation to build revenue, 1000GBP time..

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