Pensions Specialist

Overview

In this role you will deliver operational pension support within a banking client’s environment, focusing on DC pensions across multiple entities. You will manage monthly pension processing, data reconciliations, and respond to employee queries while supporting a major pension transition project. You’ll work closely with Payroll, HR, and pension providers to ensure accurate data and timely reporting during a hybrid London-based schedule. This position offers exposure to transition work, data workstreams, and cross-team collaboration to sustain pension operations at scale.

Responsibilities

• Manage monthly pension contribution process across multiple Group entities (pre- and post-commit payroll)
• Complete pension file reconciliations and resolve data or contribution discrepancies
• Liaise with Payroll, HR and providers to resolve queries and implement updates
• Handle simple and complex pension queries via pension and HR support channels
• Support annual pension activities (salary reviews, data renewals, bonus waiver, calculations, communications, payments)
• Provide operational support during high-volume pension periods
• Support the pension transition project and Data Workstream, reconfiguring pension reports
• Coordinate testing and rollout of pension reporting across seven Group companies
• Review pension data and reports, coordinate issue resolution with stakeholders
• Maintain/update pension procedures and controls post-transition

Key requirements

• Several years’ DC pensions experience
• Strong pensions administration knowledge
• Working knowledge of UK pension tax rules
• Experience with pension contributions, payroll processes and data reconciliation
• Excellent Microsoft Excel skills (formulas, calculations, reconciliation, data manipulation)
• Strong data analysis and problem-solving with attention to detail
• Ability to investigate and resolve straightforward and complex pension queries
• Strong stakeholder management across Payroll, HR, providers and business teams
• Ability to manage BAU alongside transition/project deliverables in a fast-paced environment

• stakeholder management
• attention to detail
• problem-solving
• communication
• Microsoft Excel

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