Engineer Dispatcher: Scheduling & Customer Care Lead

Zip Water is seeking an Engineer Dispatcher in Dereham to coordinate repair and maintenance visits, manage engineers’ diaries and ensure smooth daily operations. You will liaise with engineers, customers and managers, arrange parts dispatch, and handle inquiries via phone and email with an emphasis on accuracy and timely responses.

The role requires excellent communication, strong customer service orientation, and the ability to balance multiple tasks in a fast-paced environment while

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