Restaurant Manager

We are looking for an experienced restaurant manager to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training.

You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward.

Responsibilities.

• Collaborate with the management team for seamless operations, especially during service.
• Take care of the opening of the restaurant, allocate staff to their section and brief the team before service.
• Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up.
• Provide training to the new team members and help covering sections when needed
• Have the ability to deliver high standards consistently.
• Ensure that the team follow company policies, as well as health & safety regulations.
• Be a bastion of our brand and lead by example.
• Deliver excellent guest experience and be able to deal with complaints if needed

Requirements.

• Previous experience in a similar environment.
• A love for hospitality, food, wine and drink.
• Basic grasp of Microsoft 360 and SharePoint.
• Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential.

We offer.

• 50% staff discount on food and beverage at all sites.
• Cycle-to-work scheme
• Cost price wine through our suppliers.
• International trips for top performers.
• In-house training dedicated to your personal development.
• Trips to meet suppliers and producers.
• Staff trip programme to meet farms, fish markets and vineyards.?
• We offer qualifications, including, WSET, health and safety, food training.?
• Company donations to charities our staff feel are close to home.?
• Whole team staff parties.
• Wholesome staff meals, end of service drinks.
• 28 days holiday (including bank holidays) per year.

Pension provider | The People’s Pension.

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