Hybrid Patient Care Specialist – Online Doctor Support

Boots is seeking a customer care professional to join the Digital Health & Online Doctor Customer Care team in London (Hybrid). You’ll handle patient queries by phone, email or chat, delivering a high-quality service and working toward clear targets with a performance bonus.

You’ll collaborate with Boots stores to ensure a seamless patient experience and contribute to patient safety and satisfaction. The role is permanent with shifts between 08:00–20:00 on weekdays and some weekends; full

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