Mental Health Duty Practitioner

Company: North Staffordshire Combined Healthcare NHS Trust
Apply for the Mental Health Duty Practitioner
Location: Hanley
Job Description:

The post holder will support the day-to-day management of the duty team. This will include triaging complex referrals that come into the service that may come from professionals or clients self-referring. The post holder will manage, process, hear and deliver sensitive information which may be distressing in nature, and will manage risk within the triage process. The post holder will also be required to caseload manage members of the therapy team both routinely and on demand, specifically where a team member needs immediate supervision relating to risk management of a client presenting in crisis. The development of positive working relationships and the ability to work autonomously with partners, agencies and bodies both internal and external to the trust is key to the successful application of this role.

We have an excellent opportunity for an experienced Duty Mental Health Practitioner to join us in a new role in an established Talking Therapies service. You will work as part of our Talking Therapies services dealing closely with a wide range of stakeholders providing first-class clinical care. You should hold a current registration to a professional health registered body, maintain ongoing professional development and training to the equivalent of safeguarding Level 3. Experience should include:

  • working within NHS mental health services with a range of mental health issues.
  • assessing & managing multiple presentations of risk. multidisciplinary working.
  • assessment & managing wide range of safeguarding issues. working with people with depression and anxietywho may present in acute mental distress
  • providing risk & safeguarding advice, consultation and/or supervision to other practitioners.

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high-quality care. We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers.

In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

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Posted: October 12th, 2026