London, United Kingdom
Location: London – Hybrid – 2-3 days onsite
Shape the adoption of AI-enabled ways of working across amajor CLIENT AI Programme.
We are seeking an experienced Business Change Manager to lead people change, business readiness, stakeholder engagement,communications and adoption activities for key elements of the CLIENT AIProgramme. This role will play a critical part in ensuring AI-enabled ways ofworking are successfully embedded across the organisation.
About the Role
You will work closely with senior stakeholders, businessteams and product-based technology delivery teams to support the rollout of AIsolutions, with a particular focus on business readiness, adoption andsustainable change. Experience supporting the implementation of AI solutions,especially Agentic AI, would be highly desirable.
Key Responsibilities
- Developand deliver change management activities to support the successfulimplementation of AI programme initiatives.
- Helpshape rollout approaches, deployment strategies and adoption plans tomaximise business readiness and uptake.
- Leadstakeholder engagement across senior leaders, business teams andtechnology delivery teams.
- Assessbusiness impacts and develop strategies to support adoption, manageresistance and embed new ways of working.
- Designand deliver communications, engagement and knowledge-sharing activities tobuild awareness, understanding and confidence in AI solutions.
- Drivebusiness readiness activities, ensuring people, processes and teams areprepared for change.
- Providegovernance, oversight and quality assurance of training plans anddeliverables developed by third-party suppliers.
- Monitoradoption and change outcomes, identifying risks and implementing actionsto maximise uptake and benefits realisation.
- Providebusiness change expertise and advice to programme, business and technologystakeholders.
- Significantexperience, typically 8+ years, delivering business change andtransformation initiatives within large, complex organisations.
- Provenexperience developing and implementing change management strategies,rollout approaches and adoption plans.
- Strongstakeholder management skills, with experience engaging and influencingsenior leaders, business stakeholders and delivery teams.
- Experienceleading business readiness, adoption and implementation activities fortechnology-enabled change programmes.
- Experiencedesigning and delivering communications, engagement and awarenessactivities.
- Experienceworking with cross-functional teams, suppliers and third parties todeliver change, communications, learning and adoption outcomes.
- Abilityto monitor adoption outcomes, identify risks and issues, and implementactions to maximise benefits realisation.
- Strongunderstanding of change management methodologies, tools and techniques.
- Excellentcommunication, facilitation and relationship management skills.
- Experienceworking in a regulated environment, preferably within financial services,government, regulatory bodies or similarly complex organisations.
- Experiencesupporting the implementation and adoption of Artificial Intelligencesolutions, including Generative AI and/or Agentic AI.
- Experienceworking with product-based technology delivery teams and agile deliveryapproaches.
- Familiaritywith benefits management and measuring adoption and business value fromdigital transformation initiatives.
- Relevantprofessional qualifications or certifications in Change Management such as Prosci, APMG Change Management, MSP or similar.
Why Apply?
This is an exciting opportunity to help shape the successfuladoption of transformative AI capabilities within a complex organisation. Youwill be at the centre of a high-profile programme, influencing change at scaleand helping to deliver lasting business value.
Interested?
to play a key role in enabling the future of AI-driven working.
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