Company: Hamilton Barnes Associates Limited
Location: Manchester
Job Description:
Hamilton Barnes Associates Limited is seeking a Service Delivery Specialist to manage a portfolio of 15-20 CCaaS accounts, focusing on the NICE-CX1 platform. This client-facing role emphasizes building strong stakeholder relationships and proactive service delivery.
The role involves coordinating with technical and operational teams, presenting updates to senior audiences, and traveling nationally (about twice per month) to client sites.
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Posted: July 31st, 2026