Company: Orega
Location: Birmingham
Job Description:
Orega is seeking a Customer Services Manager in Birmingham to take overall responsibility for the Centre, leading the team and reporting to the Regional Director. The role focuses on renewals, customer satisfaction and controlling Centre profitability while ensuring professional service and smooth centre operations.
You will drive service standards, manage staffing and resource levels, coordinate with sales and marketing, oversee health & safety, and maintain client files and records in line
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Posted: October 12th, 2026