Programme Manager

Overview

As a Programme Manager in a fast-growing retail company, you will lead strategic business and technology change across a global organisation. You’ll own the transformation portfolio, align tech and operations to growth, and establish governance and delivery discipline. You’ll manage a team, collaborate with global stakeholders, and shape the roadmap for marketplace expansion, new markets, D2C initiatives, and operational upgrades. This hands-on role offers influence at a pivotal growth stage and the chance to drive meaningful, cross-functional change.

Responsibilities

• Lead delivery of strategic business and technology change initiatives across the organisation
• Manage and develop a team while driving programme governance and delivery excellence
• Collaborate with global stakeholders to implement change and ensure adoption across markets
• Own roadmap creation and prioritisation to shape technology and business transformation
• Drive programmes including marketplace/channel expansion, entry into new markets, customer-facing digital enhancements, D2C roadmap development, warehouse/operational tech upgrades, and front-end/customer experience improvements
• Ensure the technology function remains scalable, efficient and future-proof as the business grows globally

Key requirements

• Proven experience as a Programme Manager leading large-scale change and transformation programmes
• Strong retail or consumer-facing industry experience
• Experience working within a global organisation with diverse stakeholders
• Demonstrable success delivering complex technology and business change initiatives
• Strong roadmap development and strategic planning capabilities
• Hands-on approach with ability to move between strategy and delivery
• High energy, pace and resilience in a fast-moving environment
• Excellent stakeholder management and communication skills

• Stakeholder management
• Communication
• Adaptability
• Programme governance
• Change management
• Roadmap development

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