About the Role
Case Management: Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.
Responsibilities
- Case Management: Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.
- Assessments & Support Plans: Conduct home visits and holistic assessments to draft, monitor, and review personalized support action plans.
- Income Maximization & Benefits: Provide specialist guidance on Universal Credit, Housing Benefit, Discretionary Housing Payments, and debt management.
- Safeguarding & Welfare: Perform regular welfare checks, identify risks of domestic abuse or exploitation, and submit appropriate safeguarding referrals.
- Multi-Agency Working: Build and maintain networks with health services, social care, employment training providers, and voluntary organizations.
Required Skills
- Interpersonal & Communication Skills
- Legal & Financial Knowledge
- Case Management & Administration
Preferred Skills
- Specialized Professional Knowledge
- Qualifications & Professional Development
- Strategic & Adaptive Problem-Solving
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