Empathy-Driven Call Handler – Pet Care Support

Vets Now in Dunfermline is seeking a Call Handler to join the contact centre on a full-time basis. You will be the first point of contact for pet owners, delivering reassurance and clear information while guiding them through the next steps.

The role requires empathy, professionalism, and flexibility to operate across busy shifts, with occasional bank holidays. Full-time hours and a supportive team atmosphere are offered by Vets Now.

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