First-Line IT Support Analyst – Fast-Paced Tech Help

Boeing is seeking a Customer IT Support role based in the Bristol area. You will be the first point of contact for IT-related inquiries, handling incoming requests via phone, email, and direct tickets.

You will triage hardware and software issues, provide solutions, and escalate when necessary, while documenting all interactions for accurate tracking. You will assist users with password resets and access issues, stay current with IT policies, and collaborate with other IT teams to resolve

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