Store Operations & Customer Experience Lead

Sainsbury’s is seeking a Customer Experience Manager to lead store operations and deliver exceptional service across the checkout and back-of-house areas. You will oversee the petrol station (if applicable) and drive performance through effective people management and scheduling with a focus on customer satisfaction.

Ideal candidates bring strong leadership in fast-paced environments, a passion for service, and a track record of achieving KPIs while coaching teams to excel.

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