Company: Pinnacle Property Management Ltd
Location: Macclesfield
Job Description:
Premier is seeking a hands-on Customer Support Team Leader to steer a motivated team servicing residents, leaseholders and clients from the Macclesfield office. You will coach, support and empower advisors to handle high-volume, multichannel enquiries with empathy, accuracy and pace.
You will lead on quality, SLAs and continuous improvement, using MI dashboards to spot trends, resolve issues quickly and raise service levels.
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Posted: October 12th, 2026