Patient Services Advisor — Front Desk & Patient Concierge

Lakeside Healthcare Group is recruiting a full-time Patient Services Advisor to join the busy Reception/Telephone team in St Neots. The role focuses on delivering excellent patient experience through high-volume call handling, appointment management, and polite, efficient responses.

The successful candidate will cover reception duties, assist with GP communication, and work as part of a supportive NHS-oriented team across our sites. Experience in a fast-paced healthcare environment is preferred.

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