Patient Services Admin Assistant (Front Desk & Calls)

NHS National Services Scotland is seeking an administrative professional to support the daily running of Edinburgh CTAC services. You will be the first point of contact for patients, manage appointment bookings, reschedule and cancel appointments, and respond to queries using approved templates and FAQs.

Working both independently and as part of a team, you will follow SOPs and SLAs to ensure timely, accurate information. This fixed-term role runs until 23 August 2027 at Sighthill Health Centre.

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