Cloud-First IT Service Desk Analyst | Customer Champion

Newton in the United Kingdom is seeking an IT Service Desk Analyst to be the first point of contact for IT support across the business. You will triage tickets, handle incidents, deliver inductions, and build strong relationships with stakeholders.

The role requires excellent customer service, strong problem solving, and the ability to manage escalations independently. Occasional travel to our London office is expected, with morning and evening shifts to support international needs.

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