Hands-On Front Office Leader | Guest Experience Guru

Company: InterContinental 62s Group plc
Apply for the Hands-On Front Office Leader | Guest Experience Guru
Location: Manchester
Job Description:

Kimpton Clocktower Hotel in Manchester seeks a proactive Front Office Manager (Full-Time) to lead the Front Office team and drive exceptional guest experiences. You’ll oversee reception, guest services and smooth check-in/check-out, while coaching staff across shifts to maintain high service standards.

As a frontline leader, you’ll manage rotas, staffing and performance, resolve guest feedback, and collaborate with Housekeeping and Reservations to ensure room readiness and seamless

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Posted: October 9th, 2026