Resonate, a UK-based railway technology company, is hiring a Support Analyst to maintain and troubleshoot our product suite and critical systems across Linux, AWS, SQL, hardware, networking, and monitoring tools. You’ll investigate incidents, document solutions, contribute to the knowledge base, and work with customers and internal teams to ensure services meet SLAs.
The role is hands-on, remote with a 4 on/4 off 12‑hour shift pattern for 24/7 coverage, requiring strong English communication,
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