2nd Line IT Support Engineer – Hybrid & Mentorship

Razorblue Group is seeking a 2nd Line Support Engineer to deliver high-quality remote and onsite technical support, ensuring SLAs and end-user satisfaction. You will mentor junior engineers, share knowledge, and contribute to continuous improvement while acting as a key contact in the Team Leader’s absence.

The role emphasizes customer-facing communication, strong technical breadth across Windows infrastructure, and a proactive approach to problem solving in a hybrid work environment across the

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