Lucid Support Services Ltd is seeking a Senior IT Support Engineer in a hands-on role based in Brixworth, Northamptonshire. You will provide 2nd line support across a broad Microsoft estate, covering end-user devices, cloud services, and critical business systems.
You’ll troubleshoot Windows 10/11, manage incidents, and work with ITSM tools. The role involves occasional out-of-hours support and close collaboration with internal teams to improve reliability and user experience.
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