Resident Experience & Business Support Lead

The London Borough of Waltham Forest is seeking a proactive supervisor for the Business Support team. This full-time role focuses on delivering high-quality services to residents by overseeing the hub’s daily operations, rota management, and staff training.

You will provide specialist knowledge, engage with customers and stakeholders, and ensure compliance with service standards. You will work in a dynamic environment, coordinating with different teams to meet deadlines while maintaining a

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