Head of Cyber Claims – International

Overview

In this role you lead Howden’s international cyber claims function outside the UK and US, shaping strategy and best practices across offices. You act as the claims lead on major cyber incidents and provide technical guidance to local teams. You will build capability in key markets, support recruitment, and contribute to business development and tender activity. You join a global cyber team focused on consistent service, incident response, and client support, with opportunities to influence across borders.

Pay / Benefits

• reasonable accommodations
• flexible hours
• hybrid working

Responsibilities

• Develop and implement international cyber claims strategy across jurisdictions outside the UK and US
• Lead on major cyber incidents and cyber/technology insurance claims as required
• Embed best practice for cyber claims handling across global offices
• Build and oversee local cyber claims capability in international markets, including recruitment and development
• Provide technical guidance and training to clients and colleagues
• Support business tenders and represent the cyber claims function at industry events
• Respond to technical and claims-related queries from clients, markets, and internal stakeholders
• Lead cyber claims data initiatives with data and analytics teams
• Contribute as a senior member of the global cyber team and collaborate with wordings specialists

Key requirements

• Significant experience in cyber insurance claims, financial lines claims, or cyber incident response in an international environment
• Proven experience developing and implementing claims strategy or best practice frameworks
• Experience supporting or overseeing cyber insurance claims, incident response or crisis management
• Experience advising clients and stakeholders on complex coverage and claims issues
• Experience working with global teams and navigating differing regulatory or market environments
• Track record in business development, tenders and client presentations
• Experience with data initiatives or using claims data to drive decisions
• Experience collaborating with underwriting, wordings or specialist teams

• stakeholder management
• leadership
• communication
• cyber insurance claims
• incident response
• crisis management

…