Commercial Manager

Overview

In this role you will protect and enhance customer contribution across complex GTS contracts by applying expert sourcing knowledge and strong analytics. You will influence stakeholders, manage profitability, and drive value through cost-conscious projects while ensuring high service levels. The role involves cross-functional collaboration, supplier negotiations, and continuous improvement to support the business strategy and customer satisfaction. This is a hands-on, data-driven position in a global team with opportunities to shape procurement and delivery excellence.

Pay / Benefits

• guaranteed interview scheme for disabled candidates
• inclusive culture and commitment to diversity

Responsibilities

• Provide high-level expertise in Technology Sourcing to peers, customers, and reports
• Manage P&L to secure margins aligned with customer agreements and create value-add activities
• Plan and execute projects to maximise contribution and reduce costs
• Escalate complex technology sourcing issues and support relevant GTS areas
• Build relationships with senior stakeholders and suppliers to ensure best practice and delivery of high service levels
• Produce and analyse Group statistics, KPI’s, and customer reporting as required
• Identify and implement process improvements and support cross-geography collaboration
• Support contract negotiations with Purchasing and Partner Management

Key requirements

• At least 3 years’ experience in a similar position
• Strong mathematical, analytical and Excel skills
• Commercially astute with knowledge of supplier contracts
• Proactive communicator with excellent interpersonal skills
• Experience analyzing supplier financial statements and tracking savings

• proactive communication
• interpersonal skills
• influencing and advising
• Advanced Excel
• MS-Office
• experience with supplier contracts management

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