End User Computing Support Specialist

Cardiff Council ICT are seeking an ICT Support Analyst to join a busy team delivering end-user computing across council services. The role focuses on maintaining hardware/software, providing second-line support, and contributing to ICT projects within a Microsoft-based environment.

You will work with Windows desktops/servers, Microsoft 365, Azure and Entra, ensuring SLAs and customer satisfaction while maintaining documentation and promoting knowledge sharing.

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