Care Contracts & Quality Officer — Hybrid, KPI-Driven

Norfolk County Council is recruiting a Brokerage Contracts Officer to join the Brokerage Service at County Hall, Norwich, with hybrid working arrangement. The role involves organising care and delivering high-quality contracts for adults, ensuring accuracy and timely service delivery.

You will deliver excellent customer service, manage contractual quality control, interpret data, and resolve complex issues while enabling providers to invoice within set timescales.

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