IT Apprentice: First‑Line Support & Azure Cloud Training

BDR Voice and Data Solutions Ltd in Stratford-upon-Avon offers an ICT Level 3 Apprentice role in the First Line Incident Management Team. You’ll gain hands-on IT experience while training toward a recognised qualification, diagnosing and resolving issues and escalating when needed.

No prior IT experience is required; full training is provided. You’ll handle incidents via phone, email and ticketing systems, log details, and communicate progress clearly to customers.

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