Trade Counter Assistant

Trade Counter Sales Assistant

Location: North London

Salary: £30,000 – £35,000 DOE + Bonus

Employment Type: Full-time

Job Overview

We are seeking an enthusiastic and customer-focused individual to join a well-established merchant team in North London as a Trade Counter Sales Assistant. This role focuses on delivering exceptional customer service and providing essential administrative support in a dynamic, fast-paced environment.

Key Responsibilities

• Provide excellent customer service, assisting customers with product selection and inquiries.
• Accurately process sales transactions and manage account-related queries.
• Build and maintain strong customer relationships to encourage repeat business.
• Promote new products, special offers, and seasonal promotions.
• Handle telephone and email inquiries promptly and professionally.

Candidate Requirements

• Previous experience in a merchant environment is preferred.
• Strong customer service and communication skills.
• Basic knowledge of plumbing and heating products is advantageous.
• Excellent organisational skills and attention to detail.
• A proactive approach and ability to thrive in a fast-paced setting.

Benefits

• Generous Bonus
• Opportunities for career development and progression.
• Supportive and collaborative work environment.
• Pension Scheme and 23 days holiday.
• Employee discounts on products and services.
• Financially secure business with excellent staff retention and reputation.

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