Pension Enquiries Specialist – Hybrid, 12-Month Contract

Railpen is seeking a Pension Administrator on a 12-month fixed-term contract in Darlington with hybrid working (2 days per week in the Darlington office, flexible). You will respond to calls across seven service lines, help members with pension enquiries, and update details, delivering clear and helpful information.

The role requires strong customer service background, excellent communication, adaptability, and attention to detail.

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