Guest Service Leader: Multi‑Area Excellence & Growth

Company: Kew Green Hotels
Apply for the Guest Service Leader: Multi‑Area Excellence & Growth
Location: Ashford
Job Description:

Kew Green Hotels is seeking a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events, with training to confidently manage all front-facing areas and progress toward an Operations or Hotel Manager role.

Reporting to the Hotel Manager, you will lead and coach across departments, drive guest service excellence from check-in to dining, handle feedback, and ensure safety and KPI performance while partnering to deliver seamless guest experiences.

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Posted: October 9th, 2026