Regional Customer Operations Leader – EMEA & APAC

Company: Pentland Brands Limited
Apply for the Regional Customer Operations Leader – EMEA & APAC
Location: Sunderland
Job Description:

Pentland Brands Limited is seeking a Customer Operations Manager to lead a team delivering best-in-class service for a regional customer portfolio. You will oversee day-to-day performance, OTIF metrics, and end-to-end order management to optimise delivery, stock, and customer satisfaction.

The role requires strong experience in customer operations, team leadership, and cross-functional collaboration with Planning, Logistics, Finance and Commercial teams.

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Posted: October 11th, 2026