Senior Commissioning Officer, Complex Care 2

Overview

In this role you support and lead commissioning, contract management and service improvement within Adult Social Care. You will work with providers, health partners and communities to secure high-quality, evidence-based services that deliver value for money. You’ll drive project work, policy development and strategic planning to transform care and outcomes across Birmingham. This is a collaborative, impact-driven position at the heart of social care commissioning. You will contribute to shaping sustainable market approaches and continuous improvement.

Responsibilities

• Lead commissioning projects and service reviews
• Develop and manage relationships with providers, stakeholders and partner organisations
• Support market development to ensure sustainable and high-quality care services
• Monitor service performance, quality and outcomes
• Manage complex commissioning and contract management activities
• Contribute to policy development, business cases and strategic planning
• Support service transformation and continuous improvement initiatives

Key requirements

• Experience of commissioning, service development, contract management or related activities
• Experience and knowledge of housing and homeless policies and how to apply them operationally is desirable
• Strong analytical skills with the ability to interpret complex data and turn insight into action
• Experience working collaboratively with a wide range of stakeholders, including providers, citizens and partner organisations
• Excellent communication, negotiation and influencing skills
• Experience supporting change programmes and service improvement projects
• Strong understanding of safeguarding, equality, diversity and inclusion
• Ability to balance competing priorities and deliver results within challenging timescales
• Knowledge of performance management, governance and continuous improvement approaches

• Communication
• Negotiation
• Influencing
• Data interpretation and analysis
• Performance management
• Governance

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