Strategic Global Customer Success Manager

S&P Global Market Intelligence is seeking a proactive Client Success/Account Management professional to drive adoption and retention across strategic accounts. You will collaborate with Marketing, Product, and account teams to design proactive outreach, analyze usage data, and tailor trainings to user roles, in order to maximize value and renewals.

You will develop account profiles in Salesforce, educate clients on new releases, and work with analytics to identify upsell opportunities while

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