Overview
As an Area Manager in Amazon Operations, you will lead a site-focused team to ensure safe, high-quality, and productive fulfillment activities. You will drive continuous improvement across shifts, oversee projects to streamline processes, and collaborate with senior stakeholders to standardize practices. The role centers on safety culture, operational excellence, and mentorship of new managers, with a night shift focus to meet customer demand at scale.
Responsibilities
- Create and sustain a culture of safety and wellbeing
- Analyze and implement changes to maintain quality and productivity
- Oversee projects to streamline processes and increase service quality
- Analyze shift performance against business objectives and enact improvements
- Collaborate with management to standardize shift practices
- Mentor and role-model for new managers
- Oversee routine team management and wide-scale operational contingency tasks
Key requirements
- Experience in people management
- Experience communicating clearly with leadership, stakeholders, and cross-functional teams
- Experience using data to influence business decisions
- Experience in English-language communication (written and verbal)
- Bachelors degree, or Advanced degree, or equivalent experience
- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards (preferred)
- Experience in logistics, transportation, supply chain, import/export, or data entry/administration (preferred)
- Experience using MS Office suite (Word, Excel, Outlook) (preferred)
- Clear and concise communication
- Leadership and mentoring
- Cross-functional collaboration
- Data-driven decision making
- Process improvement methodologies (Six Sigma, Lean)
- Project management
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